At YIGI, we are committed to delivering your order safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times vary by location:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Incorrect Address
Customers are responsible for providing accurate shipping information. YIGI is not responsible for delays or losses resulting from incorrect addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us at support@yigi.com within 7 days of delivery.